Hello and Welcome to the Visit Wales Accommodation Occupancy Surveys

These surveys are being undertaken by Strategic Research & Insight, on behalf of Visit Wales. The data produced will enable you to assess your business' performance: are you over-performing, how do you compare with other similar type businesses and what are the occupancy trends in the industry?

Help

If you receive the message Invalid User ID or Password, this will always mean that one of these has been entered incorrectly.

Try the following:-

  1. Double-check your User ID and Password. Passwords are case-sensitive so check you don't have Caps Lock on.
  2. If you are cutting and pasting your password, check that you are not including any spaces, or try typing it in directly.
  3. Use the Forgotten Password? link to reset your password .
  4. Note that cookies need to be enabled in your browser for you to be able to log in. If you can't login but don't get any message at all, it is likely that cookies are disabled.
  5. If all else fails, contact your survey operator. You can find their contact details at the foot of any emails you have received from them.