Privacy Policy

The Research Solution manage the Accommodation Occupancy Survey on behalf of Visit Wales.

TRS and The Research Solution are brand names for The Research Solution Ltd, a company registered in England No. 06169610. The Research Solution Ltd is registered under the Data Protection Act 1998.

This privacy policy explains how we use any personal information we collect about you when you use this website or the survey, including:

What information we collect about you

We collect information about you when you register with us to take part in the Accommodation Occupancy Survey and when you complete occupancy survey forms online, by email, by telephone or by post.

Website usage information is collected using cookies.

How we use the information about you

We collect information about you for the purposes of managing the survey and reporting to Visit Wales.

We may use your information collected from the website to personalise your repeat visits to our website.

We will not share your information for marketing purposes with other companies.

How we store and secure information we collect

We use data hosting service providers in the United Kingdom to host the information we collect, and use technical measures to secure your data and access to it. We take the security of your data seriously and are accredited under the Cyber Essentials scheme:

While we implement technical measures to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

Access to your information and corrections

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to us at the following address: The Research Solution Ltd, 7 Keats Avenue, Beechwood Park, Worcester, Worcestershire, WR3 8DU. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Your information is not used for any marketing purposes by The Research Solution, Visit Wales or any other third party.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser not to accept cookies. However, some of our website features may not function as a result. For further information visit

Other websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24th October 2019.

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you by telephone or by writing to us at: The Research Solution Ltd, 7 Keats Avenue, Beechwood Park, Worcester, Worcestershire, WR3 8DU.


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